Frequently Asked Questions
Our teams service the Reno/Sparks, NV & Orlando, FL areas. If hired for a project out of our typical service zone, a travel fee may apply to your project. For an indoor studio, we offer a private experience in the Sparks Home Studio (NV) (located near Bud Beasley Elementary). For the Orlando area, a studio rental can be coordinated for you by the FL Team.
If you do not know where to have your video or photos captured, we can help you! We have a list of great spots in the area.
When you book online, you will be asked to pick a date and time. Once the requested time is approved, you will be invoiced for your session. Deposits are required to reserve your booking into our calendar! For sessions $1,000 or under, the deposit must be paid within 24 hours of your appointment, otherwise it will automatically be cancelled. The final payment will be due before your photoshoot begins.
For larger campaigns and projects, we do accept payment plans! Please inquire directly if this applies to you.
You can pay a 50% deposit or in full directly online with your credit card or via PayPal. Otherwise, cash or check is also an option if you would like to bring it directly to me.
Personal License – The photographer has the title and ownership of the photos taken, but the client is given usage rights for personal utilization. This means that the client can share, print, and display copies of the photos on social media, in their home, etc. The client is not allowed to collect or charge money for their photos to another buyer (i.e., Getty Images) and cannot be used in advertising. The photos cannot be resold, relicensed, or sub-licensed since the rights remain with the photographer.
Commercial License – The photographer has released a perpetual, non-exclusive, non-transferable license to the client for advertising, promotion, commercial display, magazines, books, broadcasts, and other forms of publication. The client cannot resell, relicense, or redistribute without permission from the photographer.
In basic retouching, I do quick fixes to your photos to improve the final product. These quick fixes include brightening faces and spot removal.
Premium retouching is more more advanced and time consuming. In this service, I remove wrinkles, acnes, scars, brighten eyes, whiten teeth, and perform skin smoothing techniques.
Typically, turnaround time for a one-hour session is two weeks at most (if not quicker). Otherwise, for larger events like weddings, turnaround time can be up to four weeks. When you do receive your photos, you will receive an email from me providing you access to your online gallery!
For videography, it takes longer for us to work on your project. Expected delivery time is within 4 - 6 weeks. A rush order service is also available but at an additional cost.